Hi Has anymanged to get Virgin to whitelist a website correctly??
Virgin DNS servers returning incorrect IP for domain Sailwave.com of 22.214.171.124 instead of correct address 126.96.36.199 when virus safe is turned on. I have contacted F-secure and they have white listed the site. It is still returning the wrong IP when using my virgin broadband.
Contacted Virgin (3 times) and explained that whitelisting on the app worked but that was not the issue as it effects all virgin users. Could not get them to resolve the issue (I could share the web chat transcript but long and unresolved)
Note the Website www.sailwave.com is available but the DNS for sailwave.com returns wrong IP and is used in the app for FTP transfers.