I've got a TiVo box and have had the same one for ages now. It starting to feel like its just old and bug ridden. If youre watching on delay it just suddenly jumps forward and you cant go back, it freezes on picture and menus freeze too.
The support site it absolutely atrocious and I cant find any option to report it other than sit on a call for 2 hours.
Are there anyways to get replace boxes sorted without the 2 hour call please?