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Virgin Media doesn’t recognize my address

cristinel3
Tuning in

Hi, i moved out and i want to take virgin media broadband with me as i have half year of the contract left, i contacted the team but they don’t have my address in their list, i live at flat X 12A Street Name, they have only 12A and 12B, but there are so many flats assigned to this street number, BT have no problem into showing up all the flats on that number.  How can i solve this?

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10 REPLIES 10

I can confirm that i’m fully satisfied with the support team, i’m also satisfied with virgin media broadband that’s why i really want to take it with me on my new home.