For the 2nd time now my VM router has reset itself back to its original SSID and passcode after I changed it. Has anyone else had this problem? I have tried rebooting it, changing the code and SSID but its gone back after a week.
The router itself works fine, just annoying it keeps going back to the default setting as I have lots of gadgets that I have to keep changing the code on.
Many apologies that your Super Hub is reverting back to factory default settings, I know this can be annoying.
I would like to send you a replacement router as I believe the router is at fault and I don't want you to have to re-set your settings again. I've sent you a PM (purple envelope icon, right corner) with some details for you to confirm please. Once you have replied I can order this for you.
The same thing has happened to me. Suddenly, with warning when I came home today none of my devices could connect. I then in desperation, attempted the original password, which worked! This should not happen - especially as the changed password had been working quite well since I did it!