How do I get a Hub 5

[sativa]

As per the subject, I am a 1Gbps customer and would dearly like a Hub 5 (to use in modem mode) to maximise my Virgin internet experience.

Thanks

[carl_pearce]

Just ask via WhatsApp on 0730 532 7112.

[sativa]

Tried that and got told 'invitation only' 😞

[Carley_S]

Hi @sativa 

Welcome back to the community forums 

I can see on our systems that you have been in touch with the team and they have submitted this feedback for you. 

Ensure that your marketing preferences are enabled so if and when we do have the availability for Hub 5's in your area, we'll send the invitation offer email to you. 

Just sign in to My VM here.  Click on Account settings > Marketing preferences > Edit my preferences. 

[sativa · Accepted solution]

Great, I have done so. I look forward to the Hub 5 email..!

[Carley_S]

Great @sativa 

Hopefully not much long to wait for you 🙂

If you believe the issue to be resolved you can mark the thread as resolved by clicking the helpful answer given and this will show anyone else having issue that an answer was given and direct them to the post, alternatively you can just like or 'kudos' the post if it helped you. 

Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :).