on 26-08-2023 08:35
Hi , I have a Virgin green box installed few weeks ago on our boundary, we have a planing permission on the plot for a new house and the box is obstructing the entrance to the new property, could you please let me know who can I email to sort it out and ask for the box to be moved.
many thanks
26-08-2023 11:57 - edited 26-08-2023 11:59
You could try this: divworks@virginmedia.co.uk
It would cost you thousands to move a cabinet and associated underground cables, but I suppose that's not too painful against the profit on a new house.
on 28-08-2023 12:14
Hi Karima1,
Welcome to the Community Forums, thanks for your post.
I'm very sorry to hear that the location of one of our cabinets is a nuisance for you. We have a page here with information on how you can raise an inquiry with us for these matters.
Do let us know if you need anything else.