Menu
Reply
Highlighted
  • 22
  • 0
  • 1
Flying_Floydian
Tuning in
286 Views
Message 1 of 4
Flag for a moderator

Degenerating Broadband - SE13

When I moved here last May I've had really good 200MB/s broadband. Past two weeks has been lots of outages (some up to several hours); max speed 10-20MB/s; unable to stream/catchup. Have done endless resets of all equipment which at best fixes for an hour or two but doesn't sort the speed issue.

0 Kudos
Reply
  • 2.24K
  • 123
  • 277
Forum Team
Forum Team
238 Views
Message 2 of 4
Flag for a moderator

Re: Degenerating Broadband - SE13

Hello Flying_Floydian

Sorry to hear about the ongoing outages and speed drops 

I would like to have a look at this for you

First of all I will need to send a Private Message to pass security and access your account 

Let me know if this is okay so I can get the ball rolling 

Regards 

Gareth_L

 

 

0 Kudos
Reply
  • 22
  • 0
  • 1
Flying_Floydian
Tuning in
234 Views
Message 3 of 4
Flag for a moderator

Re: Degenerating Broadband - SE13

Yes please do. Thanks for getting back to me. 

0 Kudos
Reply
  • 2.24K
  • 123
  • 277
Forum Team
Forum Team
229 Views
Message 4 of 4
Flag for a moderator
Helpful Answer

Re: Degenerating Broadband - SE13

Hi Flying_Floydian

Thanks for replying 

I have sent a Private Message now 

Just check the envelope top right of your screen 

Gareth_L