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Connected without internet!

Everyday now for the last month we lose our Internet connection. We get a flashing green light and on my phones it says connected without Internet.

Any ideas?

Tried rebooting etc

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Message 2 of 7
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Re: Connected without internet!

Do you know how to access the router status page? 

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Re: Connected without internet!

Sorry no. Could probably figure it. Been off again all day today. From 8am came back on about 15 minutes ago.

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Re: Connected without internet!

Found it, what is it you need?

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Re: Connected without internet!

Try posting your downstream, upstream and network logs. Remember to mask out any personally identifiable material such as IP address or MAC addresses (do a search and replace) 

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Re: Connected without internet!

  • Just gone down again. Screen shot network log.20200517_194256.jpg

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Re: Connected without internet!

Hi MarkGrzelak,

 

Thank you for posting to the Community. 

 

I am sorry to hear you have been experiencing problems with your service. 

 

I am afraid the image has been rejected by our mod team as it contains personal details.

Are you able to post your stats without the personal details included?

 

Thank you 

Nat
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