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Leereid
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Cant connect to virgin connect app

Hi there I recently downloaded the virgin connect app and I was able to use it great but recently I've been unable to login or even enter password it's not allowing me to do anything I've uninstalled it and reinstalled it a number of times but its like it's froze on login page x

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Forum Team
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Re: Cant connect to virgin connect app

Sorry to hear this Leereid.

 

Do you get any error messages when you try to login into the connect app? Are you able to log into your 'My Virgin Media' account with the same password?

 

Thanks

Steven_L

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