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darp63
On our wavelength
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Billing query

Just checking this months bill, and my contract has gone up 1p, I don't care about the 1p but on checking the bill it says I requested a change. I've not contacted vm for years, definitely havent requested anything. See attached screenshot.Screenshot_20190629-175221_Samsung Internet.jpg

 

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darp63
On our wavelength
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Re: Billing query

Attached image isn't showing??

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Tudor
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Re: Billing query

Images need to be verified, by a super user I believe, before they are able to die displayed. 


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Forum Team
Forum Team
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Re: Billing query

Hello darp63,

 

I am sorry to hear that this has happened, that is really strange, I am going to send you a private message so I can look into this for you.

 

Thanks Joe_F

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