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WiFi dropping

3 days ago my router started dropping connections some device will connect some won't pc won't connect now unless hard wired phones will connect sky box's carnt connect any more. also the virgin media app won't comnect to router . I rang VM and did a automated test the test said I need to speak to someone as it found a problem but no call center is open. I have reset the hub by unpluggin for 30sec also done the pinhole reset several times. I cannot loggin into the router via 192.168 anymore as well.

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Re: WiFi dropping

Good afternoon,

I am a Virgin media Technician (71786) Please send a private message to Me with Your account number and area reference code which You would have received when You first joined and I will look into this issue for you.

Hope this helps.

Kind regards

J


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: WiFi dropping

DM sent 

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