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Annieapplehead
Joining in
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Hub issues

Hello back in August I got in touch about my hub wifi dropping and my power levels were supposedly the cause. An engineer was supposed to come out but they never came and I forgot about it. I would like to rearrange another engineer visit but the person I was in contact with before is no longer available for messaging. Could I have some help please? 

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chenks
Wise owl
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Re: Hub issues

you would be quicker calling CS and reporting it direct to them.
you could wait up to a week before you get a response here.
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Moderator (Retired) Ty_S
Moderator (Retired)
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Re: Hub issues

Hi Annieapplehead

I'm sorry to hear you're still having some issues with your connection. I’ve sent you a private message (purple envelope, top right corner) for some additional information to help me locate your account and look into this further for you.

Speak soon 


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