Hub 3 solid red light

[Mazrimmer]

My hub 3 has a solid red light now.  I've tried the reset and calling 150 but all the diagnostics say all is OK.  I'm concerned it will break down as I work from home and can't seem to get talking to anyone at VM to see what issue might be.  

[Arissa_H]

Hi Mazrimmer 👋🏼.

Thank you for posting and welcoming you onto our community forum 😊.

Sorry to see your hub light is showing a red light ☹.

Have you tired the methods below 👇🏼 for our Hub 3.

• Turn the power switch off on the back of the Hub.

• Ensure the Hub is upright, in a well-ventilated location, and, if at all possible, out of direct sunlight.

• Then use the power switch to turn the unit back on. The Hub should now operate normally.

How is your hub preforming now?

Let us know and we will do our best to help.