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jakemcintyre
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Having consistent ping issues, BQM chart inside

https://www.thinkbroadband.com/broadband/monitoring/quality/share/76e8ad8b87385265a6a898d971c2adb78d...

 

I need some help in troubleshooting the cause for as of most of this month I've been experiencing some consistent ping issues, 

12th 
https://gyazo.com/ba8cb727efb9650e7bc4742f0f4e2248 

11th 
https://gyazo.com/aed5f25f411c3cba164fef8439758a24 

 

10th 
https://gyazo.com/01df20e844fd26d745735cb7795bbad9 

 

This is practically a similar problem for at least the last 7 days. 

 

 

 

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Forum Team (Retired) Emma_E
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Re: Having consistent ping issues, BQM chart inside

Hi

 

Welcome to the forums, I am sorry to see you have been having trouble with your connection.

 

I have taken a look and it seems you are affected by change ticket C00965671. This has now been resolved and the connection is looking good from this side.

 

If you are still having trouble let us know and we will be happy to take a look for you.

 

All the best

 

Emma


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