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jimmy67
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phone account

hi I just order a new phone from you guys got a message saying my order was parked and now it wont let me sign into my account I just set up- my account today it keeps saying do not reconise the details reset you details I try that but it keeps asking me for my new mobile number which I dnt have because ive just ordered the phone today..they have taking my bank details and I have an order number but it wont let me sign in to my account or answer the phone when I ring uo asking about the oreder being parked...please can some one help me 

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Forum Team
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Re: phone account

Hi jimmy67, thanks for your post.

 

Sorry to hear about the problems with your phone order & online account.

 

Please let me take a look for you, I'll do my best to help. Look out for my PM (the purple envelope) & get back to me when you can so we can investigate.


Tom

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