Menu
This website uses cookies. By clicking OK, you consent to the use of cookies. Click Here to learn more about how we use cookies.
OK

Virgin Media Community

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post a question

Reply
AnneG333
  • 1
  • 0
  • 0
Joining in
66 Views
Message 1 of 2
Flag for a moderator

Can't log in to account - password reset needed

4 weeks ago

Hi VM, I am unable to log into my online account - I think I need to reset the password, but providing the answers to the security questions has not worked. I have tried to called customer services to resolve this but cannot get through. Can anyone help please? Thanks!

Tags (3)
0 Kudos
Reply
Chris_W1
  • 3.6K
  • 160
  • 204
Forum Team
Forum Team
29 Views
Message 2 of 2
Flag for a moderator

Re: Can't log in to account - password reset needed

2 weeks ago

HI AnneG333, thanks for the message and welcome to the forums. We are sorry to hear that you are having issues with the online account. Can you confirm if you have managed to get this resolved? We should be able to resolve this via a private message. ^Chris 

0 Kudos
Reply

Digital life blog

News

Help videos

Help forum