Menu
Reply
  • 1
  • 0
  • 0
KimmyL86
Joining in
171 Views
Message 1 of 2
Flag for a moderator

Check phone line - not working

Hello

My landline hasn’t been working since yesterday. The handsets both say ‘check phone line’ and I have no dial tone and cant make/receive calls. I have checked the status in my area and there are no issues. Can someone please help?

0 Kudos
Reply
  • 874
  • 27
  • 52
Forum Team
Forum Team
141 Views
Message 2 of 2
Flag for a moderator

Re: Check phone line - not working

Hi KimmyL86

 

Welcome to the Community and thank you for getting in touch. 

 

I am very sorry to hear you are experiencing problems with your landline service. 

 

Can you please check the following for me - 

 

- Try plugging the handset in to a different socket

- Trying a different handset

- All cables are secure into the equipment 

- There is no damage to the cables

 

I appreciate you may have done some of these already so please let me know how you get on and I will be happy to help. 

 

Thanks 

 

 

Nat
0 Kudos
Reply