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Joseph90
On our wavelength
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Message 11 of 20
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Re: High Ping Spikes Causing Disconnection Whilst Gaming.

I'm using ethernet through Powerline. It's not getting disconnected through in my case it's more of a lag issue like in games like fifa and madden my game will skip and sometimes it gets so bad it's like my game is in slow motion. I also play call of duty and have a skipping problem. Sometimes during a game it will be fine and then suddenly I get lots of latency which makes the game unplayable. My traceroute is also the same as the ones above to the ea server. I would run a traceroute for call of duty for comparison but I don't know any of their servers. Tbh I just think virgin media are not that good in the north east, lot of ppl have issues but I know people from birmingham that are with virgin media and have no issues whatsoever.

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DAVID4RUBY
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Message 12 of 20
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Re: High Ping Spikes Causing Disconnection Whilst Gaming.

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DAVID4RUBY
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Message 13 of 20
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Re: High Ping Spikes Causing Disconnection Whilst Gaming.

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DAVID4RUBY
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Message 14 of 20
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Re: High Ping Spikes Causing Disconnection Whilst Gaming.

Sent them, I can’t understand them, it’s all double Dutch to me...
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DAVID4RUBY
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Message 15 of 20
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Re: High Ping Spikes Causing Disconnection Whilst Gaming.

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Forum Team (Retired) Ben_N
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Message 16 of 20
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Re: High Ping Spikes Causing Disconnection Whilst Gaming.

Hi David4Ruby

 

Just to confirm are you still having issues at the moment?

 

Thanks

Ben_N

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DAVID4RUBY
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Message 17 of 20
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Re: High Ping Spikes Causing Disconnection Whilst Gaming.

Yes still having the same problem. They had a problem on the internet in my area this morning and it went off for a while, I was hoping when it came back on that it would be better but it's not. Still lost my connection to my game. EA Sports also released a new patch for the game and its changed nothing either. This problem has been happening for over a week now.

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Forum Team (Retired) Ben_N
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Message 18 of 20
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Re: High Ping Spikes Causing Disconnection Whilst Gaming.

I see. Can you try a wired connection to see if this helps with the connection?

 

Thanks

Ben_N

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MCmarshy
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Message 19 of 20
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Re: High Ping Spikes Causing Disconnection Whilst Gaming.

Hi Ben

I am having similar issues with regard to high ping and also jitter, is there any chance you could help please?

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Joseph90
On our wavelength
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Message 20 of 20
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Re: High Ping Spikes Causing Disconnection Whilst Gaming.

Virgin are well known to have high jitter on their network. I ended up switching to BT. The difference in online gaming is night and day, no problems whatsoever

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