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kenny258
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how long are emails kept on server

After a computer crash I am trying to recover some very old emails. Does any one know how long they are kept on virgins server.

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Superuser
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Re: how long are emails kept on server

it depends if you used pop or imap to access them.
If imap until you delete them

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kenny258
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Re: how long are emails kept on server

Thanks for the prompt reply. The client uses POP, but is set to never delete, but I cant find any emails over 2 years old.

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Superuser
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Re: how long are emails kept on server

pop would be based on what the client does. Maybe 2 years ago they connected a pop device that deleted the email when downloading them

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Superuser
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Re: how long are emails kept on server

Just out of idle curiosity, have you tried accessing the mailbox via the web interface?

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kenny258
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Re: how long are emails kept on server

Yes I tried but could only find 2 years worth of emails so I think I'm out of luck

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Superuser
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Re: how long are emails kept on server

FYI: emails earlier than late 2015 were relocated under [Gmail] folder in your Inbox after, Google dumps ISP email support. Virgin Media takes ball, stomps home.

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kenny258
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Re: how long are emails kept on server

Thanks for the info, I will check when the email systems are back up.

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Superuser
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Re: how long are emails kept on server


@kenny258 wrote:

Thanks for the info, I will check when the email systems are back up.


The email system is currently working - it is just the links on the holding page for legacy domains are wrong. Use this link: https://mail2.virginmedia.com/

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Graham
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kenny258
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Re: how long are emails kept on server

Thanks but my gmail folder was empty however I managed to recover the files that were attached to the emails from my local council website.  Thanks to every one who took the time to try to help.