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whudson
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cannot get mail

Hi

My phone is saying cannot get mail, I have two email accounts set up on my i phone which my emails normally come through to, today I had to log into a virgin media account to change a pass word due to my paypal account being hacked so I thought its best change passwords.  Now my e-mails are no longer coming to my phone so i am having to log in here?

It says the mail server imap.ntlworld.com is not responding verify etc

can anyone please help?

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Superuser
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Re: cannot get mail

Have you updated the passwords in your iphone to match the new one you set up for the account in my virgin media?

Also this post might help: http://community.virginmedia.com/t5/Email/Ipad-Iphone-SMTP-why-deleting-and-recreating-an-account-DO...

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Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.