There's is a way to prevent me losing the old email address and account, but it would require me to ressurect the old VM account I transferred from and then close the new account I cannot curretly register a new My Virgin Media account for. It would be the only way to save the email without having a new My Virgin Mdia account to transfer it to. This option will be my last resort option if Virgin Media cannot rectify the issue they are having with the My Virgin Media registration website.
I'm very happy (elated even) to announce that I can now register for a My Virgin Media account
Received a phone call earlier from Virgin Media informing me that the issue had been addressed and fixed. The team operative I conversed with is now proceeding with conveying my old ntlworld email to my new online account.
Despite the long wait, I'd like to thank those customer service representatives that took the time to engage with me and persue this matter on my behalf.
Amazing. Why offer to call back if not actually going to call back? I never asked him to do this or expected it. Anyway, no one called back and the email hasn't been transferred so I expect that I'll have to phone Virgin Media yet again to chase this up.