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alan_mc
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Remove blueyonder email account/addresses

Hi,

I moved home over a year ago and the new location has no Virgin Media in the area and is unlikely to ever have in the future.  As a result, I closed down my account and transferred everything email related to a gmail account.  The blueyonder addresses are still active as i get spam on my phone app.  I have seen suggestions to leave it alone and it should auto delete, but my take is that while its still active, I wanted to keep an eye on activity for anything untoward.   I was advised that it should auto close after my account was closed, but this has never happened.

However, I have reached the point that I would like it closed down completely.  Can you assist to help get this done.

Let me know if you need anything further.

Thanks

Alan 

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Superuser
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Message 2 of 6
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Re: Remove blueyonder email account/addresses

Sit tight and wait for the Forum Team to get to the thread.

They should be able to assist you but they do respond in date order so it could take a few days but they will get here.

Tim

________________________________________


Only use Helpful answer if your problems been solved.

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Forum Team (Retired) Jen_A
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Message 3 of 6
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Re: Remove blueyonder email account/addresses

Hi alan_mc,

We should be able to sort this out for you Smiley Happy Just reply to my PM (purple envelope top right) and I'll get back to you.

Regards,


Jen
Forum Team



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alan_mc
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Message 4 of 6
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Re: Remove blueyonder email account/addresses

Thanks Jen, PM submitted.

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Forum Team (Retired) Jen_A
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Message 5 of 6
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Re: Remove blueyonder email account/addresses

Hi alan_mc,

All done, email addresses no longer exist. You can check yourself via Mailtester.

Thanks for your patience Smiley Happy


Jen
Forum Team



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alan_mc
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Message 6 of 6
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Re: Remove blueyonder email account/addresses

Thanks,  great news