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chris_crown1
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Re: deleting hacked email account

Not wishing to hijack this thread but i have spent all day chasing my accounts. as my old ntlworld account has also been hacked and in public domain.

i have original password is there a way i can change the password on this or do i need to contact customer services

 

Thanks Chris

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Forum Team (Retired) Jen_A
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Re: deleting hacked email account

Hi chris_crown1,

I assume that the email accounts in question are linked to a former VM account and that you're not currently in receipt of broadband from VM? Please reply to my PM (purple envelope icon, top right) and I'll investigate for you. Include as much detail as you can Smiley Happy


Jen
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Forum Team (Retired) Jen_A
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Re: deleting hacked email account

Following communication via PM I can now confirm complete removal of the old mailbox Smiley Happy


Jen
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