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cpat1
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Mailbox Unavailable

Hello,

I think my e-mail address has been hacked as it is sending out e-mails to people and I am now no longer able to login. 

Can someone help?

Kind regards,

Chris

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Chris_W1
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Re: Mailbox Unavailable

HI cpat1, thanks for the message and sorry to hear that you are having issues with the email address, can you confirm if a virus/malware scan has been completed? Can you also update the password and let us know if this resolves the issue? Chris? 

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cpat1
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Re: Mailbox Unavailable

Hi Chris

Thanks for getting back to me. 

I haven't done a malware/virus scam but I have changed the password and it does not work. 

It still says mailbox unavailable. Is there a way that this can be fixed?

 

kind regards

Chris

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Alex_RM
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Re: Mailbox Unavailable

Thanks for doing that Chris, 

 

I've popped you over a private message so I can get a few more details from you.

 

Alex_Rm

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