@Mollykins wrote:
Help It’s driving me insane
Your sanity can be restored quickly and easily. 😉
What you are seeing is not an email from Outlook, it is an error message warning you it cannot download emails from that account.
If you do not need to access those emails you can simply remove that ntlworld account from Outlook and stop Outlook attempting to access it which in turn will stop that error popping up all the time. Here's how:
https://support.microsoft.com/en-us/office/remove-or-delete-an-email-account-from-outlook-1fa900ae-6...
However, that will not delete the email account itself.
If you want to regain access to the account you can try using the forgotten password link from here: https://my.virginmedia.com/forgot-details/password
Enter your full ntlworld address as the username and follow the instructions.
If you are no longer a Virgin Media customer the Forum Team (VM employees) can arrange to have the address deleted for you if you wish.
Feeling calmer yet? 😊
Coenoby
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I am just another Virgin Media customer.
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