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DaveOH1
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Emails won't send

Hi, my outgoing emails are failing to send.

Thanks 

Dave

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DJ_Shadow1966
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Re: Emails won't send

Hello

On what device ? Is it a phone or computer ?

Regards Mike

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DaveOH1
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Re: Emails won't send

Mike, 

I'm using a Motorola G8 Android phone

Thanks

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ravenstar68
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Re: Emails won't send

Does this happen when on home wifi or when connected to mobile data?

Check sending over both and feed back.

Are you seeing any error messages?

Tim

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Megan_L
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Re: Emails won't send

Hi DaveOH1,

Thanks for using the forums to get this issue with your email looked into, I am sorry this has occurred for you. 

I just want to ask a few questions in order to get a better understanding. 

  • Are you able to use your email on other devices? If yes, does the same issue occur? 
  • Do you get any error messages when you try to send emails?
  • Are you able to receive emails?

Thanks, 

Megan_L

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