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otronics
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Message 31 of 36
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Re: Continuous Password Prompt on Outlook


@Dan_M wrote:

Hello otronics, 

Thanks for letting us know, sorry you don't have full functionality back as of yet. 

Can I just ask, is this an old blueyonder account or NTL account you're having trouble with? Or one of the more recent email addresses?

Please let me know and we can continue to investigate. 

Many thanks,


This is an older blueyonder account.

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Superuser
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Message 32 of 36
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Re: Continuous Password Prompt on Outlook


@jrussell wrote:

@Dan_M

I’d appreciate if you could look at the problem from my perspective as this thread was initiated by me Smiley Happy

My account is an NTL account.

Thanks


@ModTeam @Kev_B 

This is a perfect example of why people shouldn't pile on to other people's threads unless they are offering help. Smiley Sad

@jrussell are you still having the same issue?

Tim

________________________________________


Only use Helpful answer if your problems been solved.

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Cavallino
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Message 33 of 36
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Re: Continuous Password Prompt on Outlook

Hi ravenstar.

Whilst I fully agree with your comment, the issue (at least for me) is the lack of update from the VM management community about this issue and not all threads being responded to.

So I think out of frustration some users see that other threads are being responded to whilst theirs are not, hence decide to join into the conversation created by others.

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jrussell
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Message 34 of 36
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Re: Continuous Password Prompt on Outlook

@ravenstar68

Couldn't agree more! Unfortunately the problem does indeed still exist Smiley Sad

Thanks

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otronics
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Message 35 of 36
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Re: Continuous Password Prompt on Outlook

All working here now.

Useless of Virgin Media to provide little/no updates on this.

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misterdog
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Message 36 of 36
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Re: Continuous Password Prompt on Outlook


Identical problem here, as usual Virgin wish people to think they are just isolated cases.
As they did when they left Google's servers and all hell broke loose.
Or as Virgin put it, just a few thousand isolated instances, which had nothing to do with them.

How did the court battle between the American and German companies tasked with losing sorry handling our email work out ?

Day 3 here now with no outgoing mail.