How to access VM Gadjet Rescue

[GraemeJK]

I am an occasional user of VM Gadget Rescue service but unable to find the link to start a chat. I'd be grateful for any advice on this. thanks

[newapollo]

Hi GraemeJK 

Gadget Rescue is showing as part of VM Homeworks details on 

https://www.virginmedia.com/help/broadband/homeworks 

Info below from the above linked page:-

Your own IT team - on call 24/7

Gadget Rescue can fix most problems in under an hour. When you subscribe to HomeWorks, you can contact their experts instantly on live chat (virginmedia.com/gadgetrescue) or Call 0800 014 7398

• Gadget Rescue - 24/7 IT support for all your gadgets. If you need help then getting in touch with Gadget Rescue is easy. Help is available 24/7 online and over the phone. But don’t forget, it’s just for tech support! You can chat to a Gadget Rescue expert online or call free on 0800 014 7398

As you can see the chat link takes you to the same page. The chat link  didn't pop up for me on that page even though the page says help is available 24/7 online and overe the phone.