I have received an immediate payment required letter from O2, with all the treats of debt collection and court followed by an advisory note that my credit rating will be affected.I do not have a mobile with O2 and have never had a Virgin mobile.So I ...
Could someone provide a rationale that makes increasing prices by RPI plus 3.9% fair for customers (apart from the fact that some of competitors appear to be doing something similar). Even if the RPI is below 0%, prices still go up by 3.9%...that do...
Cannot believe how far virgin has dropped down in terms of service over the years I've been with them.Everything seems to be set up to waste your time, put you in a loop, or not answer.I've been waiting over two hours when told it would be an average...
What is the longest time anyone has had to wait for someone to reply on the chat service, I am up to 3 hours and counting.
What is virgin media customer service email address for Virgin Media Community?How can I send a query to virgin media customer service over Virgin Media Community?
There's a virgin media manhole in my front garden..every time they need to access it for maintenance they dig up my grass and leave a big hole. Can they keep doing this without my permission? Can't they move the man hole to the pavement at the front ...
For four days now I've tried to cancel my virgin media account . I've tried the chat numerous times and phone calls. I'm currently on 1hr 29 mins waiting. How hard is it to simply cancel my account. I'm out of contract, I don't want your services ,ev...
I recently saw the news about the price increase emails that's going around and someone else I know has received that same email the other day, but the account holder who i live with hasn't received that email is it rolling out or something?
Virgin Media has been accused of unfairly increasing broadband prices for millions of customers in a move that has been condemned as “potentially unlawful”.The consumer rights group Which? has accused the telecoms company of applying “aggressive” inf...
I only just signed up for virgin media broadband and I still only have a provisional date for delivery of my router etc. Please can anyone tell me when I'll have to pay my first bill, so I can make sure there's enough money left in my bank account? T...
