Hi there - possibly a dumb question but does anyone know if you can choose the cancellation date when you go through the ‘I want to cancel’ option on the app? Technically, I don’t want to cancel but I don’t want to ‘renew’ when my contract ends early...
Beware - it is strictly speaking "legal" but an affront to common fairness. In the smallpriint of your (broadband) contract the cancellation terms mean you would have to pay the full amount for every month left on your contract. For example, I have b...
Hi,Does anyone know how I can make a complaint to Virgin Media for digging up the pathway in front of our house with no prior notification?I’ve just got home to find 6 houses who cannot get on and off their driveways, myself being one of them.Double ...
See https://www.telegraph.co.uk/money/consumer-affairs/debt-collectors-chasing-me-145-dont-owe/. (possible paywall)
Would anyone know of a contact to be able to gain permission to put Artwork on the green communication boxes that Virgin are responsible for? I have had permission to do this on BT ones, and the process was quite simple, however I can't find any info...
Has anyone on here successfully taken VM to court? I have had numerous problems with VM - with damage to my property (evidenced on CCTV) which I brought up October 2023. This has dragged on and on. The adjudicator/ombudsman does not deal with damage ...
HiLooking to downgrade my bundle as its now at £195 and not affordable We had cinema and sports package when daughter moved back in but now they have there own house so no longer neededWhat we are looking for is broadband, good TV package(Inc netflix...
Ofcom has today opened an own-initiative investigation into Virgin Media’s compliance with its contract termination and complaints handling/facilitating appropriate access to ADR obligations during 2022/23, following complaints received from consumer...
extremally unhappy with virgin media seem that you are not interested in keeping customers at all i pay £60 a month for the 500mb broadband (which its taken a year to get a fault resolved) no other services and have been seeing deals for new customer...
I am reposting this (16/03/24) for anyone who, like me, is having difficulty in communicating with VM. the more people who respond the better. it's very easy - just click the linkOfcom has today opened an own-initiative investigation into Virgin Me...
