Forum Discussion

Norette's avatar
Norette
Tuning in
5 days ago

Unable to access my account in the community forum urgent

Up till yesterday I was able to log in and access my account as I am currently in discussion with a moderator regarding my contract renewal. I login with my username and password and get in ok  but when I try to view my profile or discussions it either say access denied or user not found though I can see my posts but when I click on my current discussion it won't let me. Please can someone help.

3 Replies

  • goslow's avatar
    goslow
    Alessandro Volta

    This is just yet more garbage from this hopelessly-bad forum software.

    In regard to the 'access denied' message, does refreshing the page help any?

    I frequently get this when I log in but refreshing the page allows me to continue as normal each time 'access denied' comes up.

  • Thanks Alessandro

    It's frustrating to do this but it worked. It seems a lot of members are having the same issues. Let's hope the community can sort this glitch asap.

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    Yes, <sigh>  I'm having to refresh ( Ctrl + F5 ) frequently.  One step forwards, three steps back ...