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brianmccaul1
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Best deal

I am now being charged £120 a month for 2 boxes sports etc XL bundle. 
I can hold out to this but want basic tv but fast broadband. The more I read the more confusing has anyone any ideas of the best deal. 

brian

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jbrennand
Alessandro Volta
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Re: Best deal

Try calling “Retentions” on 150 or 0345 454 1111 - options 1-1-4-5 "Thinking of leaving" - they are open 8am until 10pm but calling early between 08.00-11.00 is best, when you will usually get a UK call centre who’s staff are more informed and helpful
Tell them you are thinking of leaving for Sky/BT because of the prices - and they will try and sort you a better deal (as it’s their job to keep customers).
It will mean starting a new contract - but if you are "out of contract" you can leave without penalty fees which puts you in a stronger position.
Be sure you understand any new deal costs that they offer you before agreeing to it.

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Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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