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Brown Virgin Box

roncho
Joining in

on ‎19-04-2023 11:40

How do I report that the box outside my house is falling apart and needs a new one as all the wiring is showing.

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6 REPLIES 6

lotharmat
Community elder

on ‎19-04-2023 12:59

Post up a photo of it to help VM staff book the right team - they can do that from here when they get to it!



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Hub 3 - Modem Mode - TP-Link Archer C7

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roncho
Joining in
In response to lotharmat

on ‎19-04-2023 20:09

Sorry to have to ask this but how do i upload a photo.

 

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roncho
Joining in
In response to roncho

on ‎19-04-2023 20:10

Just found the answer.

 

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roncho
Joining in
In response to roncho

on ‎19-04-2023 20:26

Picture of the boxPicture of the box

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Alex_RM
Forum Team
Forum Team
In response to roncho

on ‎21-04-2023 20:53

Hi roncho,

Thanks for posting and welcome to out community 🙂

Thank you for providing a picture of the omni box, so I can help with this I've popped you over a private message (purple envelope, top right hand corner)

Alex_Rm

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Alex_RM
Forum Team
Forum Team

on ‎24-04-2023 14:20

Thanks for popping your details over via private message roncho,

I've arranged an engineer visit, you can view the time and date of this via your online account here

Alex_Rm

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