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VM Connect can’t find my newly installed Hub4

djc12345
Joining in

My Virgin Media internet is working well, but VM Connect cannot find my Hub4. It is 4 days since installation. 

1 ACCEPTED SOLUTION

Accepted Solutions

Client62
Legend

Once VM's back office systems have catch up with the Hub installation the VM Connect app will begin to work. So try again every few days.

Until then manage the Hub at http://192.18.0.1/

 

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1 REPLY 1

Client62
Legend

Once VM's back office systems have catch up with the Hub installation the VM Connect app will begin to work. So try again every few days.

Until then manage the Hub at http://192.18.0.1/