on 11-08-2023 17:17
Hi just wondering if any one else is experiencing issues with their email. I’m receiving new emails but can only access ones that were received after Monday, all the other ones have disappeared
on 11-08-2023 17:54
Hi rambo75,
Thank you for reaching out to us in our community and welcome, sorry to hear you don't have access to any emails sent before Monday.
How are you accessing Emails, is this Via Webmail or a Web Client?
Regards
Paul.
on 19-08-2023 07:34
Hey Paul,
I access them through my iPhone and I have also logged on through email on the web as well.
Thanks
David
on 19-08-2023 08:35
Hi David,
Thank you for confirming this, have you tried accessing your Emails via your Online account?
Regards
Paul.
on 19-08-2023 14:13
Hi paul,
I have also tried accessing emails online but all emails received prior to Monday 7/8/23 have disappeared.
Thanks
David
on 19-08-2023 14:23
Have you tried changing the password Via your Online account, then sign into Email again and click the refresh button top right?
Regards
Paul.