No confirmation email

[oliverhamilton]

Hi,

I have recently placed an order for Virgin Media fibre broadband, but have not received any email / SMS message confirming my order. If the status of my order could be checked then that would be great.

[VM-Jon]

Hi @oliverhamilton 

Thank you for reaching out to us here, welcome to the community.

I am sorry to hear that you haven’t received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon

[Dave9393]

I have this same issue mine was supposed to be delivered today 29/07/23

[KateBanner]

I’m having the same problem. Could you please help!