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I changed the hub 5 password and cannot remember it?

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Louholden
On our wavelength

on ‎04-09-2023 16:17

I received my hub 5 I think I may have changed the password. I can't login to switch 2.4 to add devices.

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Client62
Legend

on ‎04-09-2023 16:36

A 60 second press of the RESET button, should after some recovery time restore the Hub 5 to the factory passwords.

Why do you need to adjust the Wi-Fi ?  The Hub 5 will already be operating on BOTH 2.4Ghz and 5GHz. Is this a case of the device is not compatible with the Hub 5's Wi-Fi 6 service ?  I.E. the device can not see the Wi-Fi signal from the Hub 5 ?

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Client62
Legend

on ‎04-09-2023 16:36

A 60 second press of the RESET button, should after some recovery time restore the Hub 5 to the factory passwords.

Why do you need to adjust the Wi-Fi ?  The Hub 5 will already be operating on BOTH 2.4Ghz and 5GHz. Is this a case of the device is not compatible with the Hub 5's Wi-Fi 6 service ?  I.E. the device can not see the Wi-Fi signal from the Hub 5 ?

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