Feeling a bit lost, had a install booked on friday 21st July. Told i needed a repull and should be sorted in a few days. Well obviously that was ambitious, no communication from VM at all. Was on the phone for an hour today and passed around 3 times ...
We have recently had virign media installed, and the original team caused a lot of damage to the exterior of our house. The next team came in to fit the box and put it it in without checking where there was power. So now it is installed into wrong pl...
Hello there, an engineer came out to fit our new broadband in MK45, he has left his 'one expert' behind. We only realised this after he had gone. I stupidly can't remember his name, but assuming it's going to be wanted! TIA
Hi Guys,I am curious to know what everyone else's experience is like with the SuperHub 5 and Modem only Mode. I have recently upgraded to 1GB internet connection and would like to use the SuperHub in Modem only mode as I have a pfSense Firewall which...
Hello I have a problem as my wall socket cable does not fit my actual wall socket. Can anyone help?
This has got to be one of the toughest things I’ve had to do in this house! All I wanted was new faster broadband and all I’m getting is a headache, I’ve been given a box with a hub and a load I’ve cables and instructions, the first instruction I hav...
Need to book a virgin media engineer to fit my virgin.
Can this be done via WhatsApp, and what details would I likely need?My dad and his partner have bad issues with their internet, they have a huge list of errors on their router, amongst intermittent connection ( maybe related to the errors / fault wit...
Looking for advice.For some reason the 3rd part engineer has decided that to get services to my property they are going to use a piece of land between mine and my neighbors property, which belongs to my neighbor. The engineer that did the survey said...
After a lot of rain yesterday my internet went off. Did the usual switch off and on etc. and eventually left it overnight.I didn’t get a chance to check outside until this morning but the cover to my brown box has come off and it’s full of rainwater....
