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Latest Phishing News 29/08/2025
Latest Phishing News 29/08/2025 We’ve been made aware of phishing emails circulating that contain the content shown below. Please note that these emails were NOT sent by Virgin Media O2 and should NOT be responded to. Do not click on any links or reply to these messages. Instead, we recommend deleting them immediately. If you'd like to report the email, you can forward it to our dedicated phishing inbox at phishing@virginmediao2.co.uk. Email 1: Storage Notification Storage Limit Reached Your cloud account has reached its maximum capacity. New files like photos, videos, or backups may not be saved and are at risk. Usage: 49.9 GB / 50 GB User: xxxxxxxx@ntlworld.com Expires: Sat,23 Aug-2025 Current Status: Pending Backups – At risk Cloud – Sync stopped Device Sync – Slowed As a valued customer, you can activate a premium storage upgrade with a limited-time 85% discount. Hurry, this offer ends in 3 min 58 sec Upgrade Storage Now © 2025 | Cloud Services To remove yourself from our list, simply write to: 710 Summer, NY, NY, 11422, US Email 2 VlRGlNMEDlA 📩 Invoice: 22 Confirmed via Your Account To: xxxxxxxxx@blueyonder.co.uk Date: Mon,25 Aug-2025 Confirmed by: VlRGlNMEDlA (virginmedia.com-blueyonder.co.uk-ntlworld.com) Reason: Malware & Spam-Sending Your e-mail address has in recent days been used to send spam e-mails, putting users at risk. Please confirm this now to prevent a 48-hour suspension of your account. Protect your data and install the recommended security software in our antivirus program. Our experts have found the perfect solution for you. Start Virus Scan Now To be removed from our list simply write to us at : 2920 Waino Row,Quitzonberg, NC 08795-7583,,TN,AK,59484-2027,US Email 3 VIRGINMEDIA Digital Security Solutions Customer Center Security & Protection Service Interruption Your security service has been interrupted. Renew now to maintain uninterrupted protection. Dear Customer, Important Notice Regarding Your Security Package Your security package expired on Fri,29 Aug-2025. Warning: Without active protection, your personal data and devices are at increased risk. To ensure the continuity of your protection, we strongly recommend renewing your subscription immediately. Continue enjoying our proven all-round protection for your digital security. Renew Now Secure renewal in just a few steps Your Security Benefits at a Glance: 24/7 Real-Time Protection Continuous monitoring and security Privacy & Data Protection Highest standards for your data Advanced Virus Detection Cutting-edge threat identification UK Quality Standard Trusted and proven reliabilityLatest Phishing News 27/08/2025
Latest Phishing News 27/08/2025 We’ve been made aware of phishing emails circulating that contain the content shown below. Please note that these emails were NOT sent by Virgin Media O2 and should NOT be responded to. Do not click on any links or reply to these messages. Instead, we recommend deleting them immediately. If you'd like to report the email, you can forward it to our dedicated phishing inbox at phishing@virginmediao2.co.uk. Email 1: HIGH PRIORITY Dear xxxxxxxxxxx, Our security systems have identified anomalous behavior patterns associated with your email account. Multiple automated messages have been sent from your account in the last 72 hours, which is inconsistent with your typical usage. This activity suggests potential unauthorized access to your account or malware infection on one of your devices. Immediate action is required to protect your account and data. Recommended Security Measures 1 Scan Devices Run antivirus software on all devices that access this account 2 Change Password Update your password with a strong, unique combination 3 Enable 2FA Activate two-factor authentication for added security Note: Failure to address this security concern may result in temporary restrictions being placed on your account to prevent further suspicious activity. Review Your Security Report We've prepared a detailed security analysis with specific information about the detected activity and step-by-step instructions to secure your account: View Security Analysis This secure link will expire in 24 hours for your protection. If you did not initiate this request, please contact our security team immediately. Protecting your account is our top priority. Please take these precautionary measures to ensure the security of your information. Sincerely, Network Security Team Account Protection Division SecureNet Logo This message was intended exclusively for: XXXXXXX@virginmedia.com Please do not reply to this automated message For assistance, contact our Security Helpline: 1-XXX-123-XXXX-(24/7) © 2025 SecureNet Services. All rights reserved. Email 2 Virgin Media | O2 Customer Service Security & Protection Important Your Protection Has Expired Your security service has been interrupted. Without active protection, your data and devices are at risk. Dear Customer, Your security package expired on Wed,27 Aug-2025. Renew your subscription now to continue enjoying comprehensive protection. Activate our trusted all-around protection immediately and benefit from: Protection against viruses, malware, and phishing attacks Enhanced identity protection for your online accounts Safe browsing even on public networks Automatic security updates without any hassle Ensure your security now – just click to renew. Renew Now Renew now to avoid any interruption. If you no longer wish to receive these messages Unsubscribe , or please write to: 8 The Green #21049, Dover, DE, 19901 Email 3 This email was generated and delivered specifically for XXXXXXX@ntlworld.com Subject: We have received several complaints regarding your email. Dear user, Your email address has sent thousands of spam emails in the last three days.We need clarification from you to avoid your email account being deleted. This usually happens due to viruses installed on your devices that are constantly sending spam messages, or due to the fact that your email account has been hacked. We recommend that you install an antivirus program and perform a full scan to remove any existing viruses. Automatic sending of spam can lead to permanent ban of your account. However, we will first ensure that you are not responsible for this and guide you through the process to eliminate the root cause. See our scan report: XXXX://XXX.LINK REMOVED /account/report Best regards. Image removed by sender.
Is this number legit? 0203[REMOVED]
Decided to finally answer this call after constant harassment and they said they were from retentions. I only gave them my email address, postcode and phone no. and got a better deal. I searched the number online afterward because my phone registered it as a suspected scammer and found many users commenting that it is a phone contract scam number. My internet was momentarily disrupted as they said it would, so it would seem legit, but I think they may have hacked my internet. Please help, many thanks
Is this genuine? 0199346xxxx
Hello. I received an unexpected call from this number today, 0199346xxxx. The person said he was from Virgin Media and that I was to get a new router delivered on Friday by Royal Mail because of speed problems in my area. He asked me to go onto my laptop to check my speed but I wasn't sure he was genuine. I asked him to wait till I checked something and then he hung up. Was I right to be suspicious? [Mod - number edited in case innocent number spoofed]Virgin Media Data Breach, Executive Team Telling me to go straight to Court
Recently had a data breach caused by VM where a 3rd party was able to change information on my account. I put a complaint in and VM held their hands up and admitted fault. I was given compensation for the customer experience element however I stated I wanted further compensation due to the data breach itself. The executive team is saying they won’t discuss the data breach and I need to take legal action for this. However surely they need to provide a response or try to work on a solution prior to any legal action or the case will be thrown out? Do I need to raise a new complaint for the data breach which is possible on their site, also does the ombudsman look into privacy and data issue? If anyone’s had any experience it would be great to hear. All the VM staff are giving misleading information and avoiding the resolution for the data breach.Anybody else getting harassing calls from Virgin Media?
In June this year, a mere 1/3 of the way into my new 18 month Broadband contract with Virgin Media, I began to receive numerous marketing calls. They were offering me a longer contract which would not only cost me more and tie me in for longer, but I'd get less for the privilege. My response was a clear "No thanks"! So they tried again and then again. In response to these unwanted calls, I raised a complaint. In their response, VM advised me to check my marketing preferences, claimed that they have not been calling me and that I should be more careful about who I answer the phone to! Of course I was not happy with that reply so I rejected their resolution and ended up in a call with the complaints team. For the record, I checked my marketing preferences and consent was already declined for these calls! During the conversation with the complaints team, they confirmed that the number calling me was one of their numbers. They also ensured that I was not on the lists for future marketing calls. That resolution was satisfactory to me so I asked them to close my complaint. Fast forward to August and the calls have started again! I have ignored them until today when I answered. Same thing as before! As politely as I could, I asked them to take me off their calls list! I again checked my marketing preferences, consent is still off! To help anyone searching, I have been called from the following numbers, all indicated on my phone display as Virgin Media. 0800 052 8675 (3 times in June 2025, confirmed by VM to be one of their numbers) 0800 052 7551 (once in June 2025) 0800 052 9406 (4 times between 1st and 11th August 2025)Virgin Media blocking email from outlook.com
All emails from our club email account (outlook online) are being refused by Virgin media for any blueyonder.co.uk email addresses: Generating server: GV4PR07MB10290.eurprd07.prod.outlook.com [To] "anyone"@blueyonder.co.uk Remote server returned '554 5.4.0 < #5.4.300 smtp;550 5.4.300 Message expired -> 421 4.2.0 MXIN618 Temporary SMC Policy Violation detected, retry later ;id=PKb0uoEA0d0pmPKb0uIZQy;sid=PKb0uoEA0d0pm;mta=mx7-prd-nl1-vmo;dt=2025-06-11T14:30:22+02:00;ipsrc=52.101.84.46;>' Original message headers: Received: from PA4PR07MB7309.eurprd07.prod.outlook.com (2603:10a6:102:d0::23) by GV4PR07MB10290.eurprd07.prod.outlook.com (2603:10a6:150:297::14) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.8813.30; Wed, 11 Jun 2025 10:59:23 +0000 Received: from AS8PR07MB9493.eurprd07.prod.outlook.com (2603:10a6:20b:636::18) by PA4PR07MB7309.eurprd07.prod.outlook.com (2603:10a6:102:d0::23) with Microsoft SMTP Server (version=TLS1_2, There's more header information available - I just put the first few lines to show the source. This has been going on for a week now, and is becoming seriously problematic. It appears to be a virgin media configuration problem. Can anyone in virgin media resolve this please?
