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Anyone switched to a router/modem with better parental controls?
I'd quite like to set up schedules and more granular content filtering at the network level as a parental control. I know VM has the Connect app that lets you manually pause, but I'd like something a bit more scheduled. Plus, the ability to block and whitelist specific URLs and other content blocking etc. So I guess getting a different router and using that with the VM Hub in modem mode might work. But which one has the best parental controls? Anyone switched to one? TP-Link, Asus, etc?Blocked website parental controls
We have a stead fast no YouTube rule in our house and prior to being with virgin we had no problem blocking it via our provider because kids will be kids! I’ve blocked it via the connect app but they can still access it via the tv (I’ve used individual device settings to block phones/tablets) how can I get it to work?Parental controls not working
Good day, I have an issue with parental controls not working, I have tried pretty much everything I can think of as in the following Toggled the settings off and on again Reboot all devices and router Reset the router through the pin hole Checked DNS Spoke to customer support on chat who just say the settings are on and we have refreshed the settings wait 24 hours but nothing changes and I get the same outcome of not working. The outcome of it not working is the same if I do it via the app or the website. This is pretty frustrating as I have always had the settings set to on but all of a sudden they don't work? Does anyone know a fix to this as customer support seems to only have one idea and that's the " we have refreshed your setting just wait 24 hours " TIAParental controls. Website blocking doesn't work. Internet pause doesn't work.
How do I get websites in the blocked list to actually block? I have several websites listed but all sites are still accessible on all devices connected to the network. What am I doing wrong? Also internet pausing says "we are working hard to fix this ASAP" but its been like that several months. When is this going to be fixed? I switched over from Sky to Virgin and the parental controls were something that specifically attracted me to Virgin. Any help will be much appreciated!
hacked mobile and account virgin
hi i have been hacked including my mobile number and my email on my account changed i went to the o2 shop and reported it via phone which was a week ago they tried to hack my virgin banking but the bank was blocked, i was told the fraud team would be in touch and they have not been in touch the longer they have my account the more worried I'm getting. can you give me a updateWebSafe Parental Controls not working
Hi there - like a few other people are reporting my Websafe "Parental Controls" don't appear to be working. They are switched on in the My Virgin Media Online Security page, but websites are not being blocked that should be. I have checked my DNS is correct, and switched off and back on the Parental Controls, and rebooted the router, but the problem still exists. Please advise how this can be resolved. ThanksVirgin Media phone call?
Hi, over the last three days I have had 2 missed calls claiming to be from Virgin Media and today I had another which I answered. It was difficult to understand what they said so I ended the call and looked up the calling number. Some said it was VM others that it was a scam. If the call was from VM it might be important so could one of the people who watch this forum please contact me of forum where I can check the number and if truly VM find out why you have tried to contact me.
