My virginmedia account was closed many months ago. However, my associated virginmedia email accout has remained active.(It should have been deactivated 3 months after closing the account.) I have now learned it has been hacked and being misused. I...
Hello, we are having the same issue with Child Safe. After reading the replies here I tried a PIN reset and have then turned Child Safe off and on again, but it is still not blocking inappropriate sites. Please could someone help?
Can somebody help?I have child safe turned on but it’s not filtering inappropriate content which is part of the default settings or any specific sites added.what can be done to resolve this?thanks.
Latest Phishing News 26/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 H...
My IP address has been blocked by Virgin Media so I can't send any emails to any emails ending in @virginmedia.com, @ntlworld.com or blueyonder.co.uk.When I do try to send emails I get a bounce back that says:'Connections from your IP ###.###.##.### ...
Hi there child save is not working and I am still able to see not suitable for kids contents poping up before it used to work now even setting is on. I tried to reset pin etc didn't help. Please do something?
I have an old Ntlworld.com email account which was orphaned many years ago when I left Virgin Media.This account has been hacked and I've received a ransom note, from this account, with a password which could have been an old password for the account...
Please can someone have a look into my account yet again as it is stating child safe is on but it isn't. Also does anyone know why this is happening to many people?
Hiya, I had a call on my mobile from 0800 052 5306, claiming to be from Virgin Media. As well my mobile number, they knew my name, they then hung up. I did a search on the web for this number and some sites suggest its a scam. The question to Virgin ...
