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Getting Started

Everything you might need to know to get started in the community.
Latest Post - Meet The Superusers
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News

Announcements and updates from Virgin Media & the community.
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Broadband

(9 Items)
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Up to 30Mb - Speed

Problem with your broadband speed? Ask the community for help here.
Latest Post - Latency of Late
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Up to 30Mb - Setup, Equipment & Connection

Ask the community for help with your connection or equipment problems.
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Up to 60Mb - Speed

Problem with your broadband speed? Ask the community for help here.
Latest Post - Re: buffering
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Up to 60Mb - Setup, Equipment & Connection

Ask the community for help with your connection or equipment problems.
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Up to 120Mb - Speed

Problem with your broadband speed? Ask the community for help here.
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Up to 120Mb - Setup, Equipment & Connection

Ask the community for help with your connection or equipment problems.
Latest Post - Re: Virgin and IPv6
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Broadband Down Your Phone Line

Get help, hints and tips for National broadband down your phone line.
Latest Post - Re: Very slow connection
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Wireless & Networking

Need a hand with your wireless connection or your router setup? Ask for help here.
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Up to 152Mb

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TV

(3 Items)
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TV

All about our Digital TV services.
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TiVo

Help & support for Virgin Media TV powered by TiVo
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TV Anywhere

Talk about our new TV Anywhere service and ask for help from the community.
Latest Post - Re: Sub-Accounts
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Phone

(2 Items)
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Landline

Got a question about your Virgin Phone line or our SmartCall app? Ask it here.
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Mobile

For all queries about your mobile service from Virgin Media.
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About This Forum & Announcements

Chat with parents just like you about how to manage the big issues when it comes to your kids and the web. From toddlers to teens, the issues change as your kids get older so choose the description that matches your child best.
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Email

Get tips on using our email service.
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Virgin Media Cloud

Find out more about Cloud. The safe and secure way to sync, share and store your files.
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Internet Security

Want to keep your private details safe? Find out about your firewall, virus and spy-ware protection with Virgin Media Security.
Latest Post - Re: Websafe issue
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Webspace

Help with using Virgin's webspace to build your own website.
Latest Post - Re: V stuff backup
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Other Queries

For any other Virgin Media related queries not covered by the rest of the forum. Note that we're unable to deal with any individual billing or account queries on the forums.
Latest Post - Re: Keep me signed in.
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General

(3 Items)
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Gaming

Share advice and talk about all the latest games.
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Computers & Hardware

Problem with your computer? Ask for help and share your knowledge here.
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Chatter

For all off topic conversations, from what was on the TV last night to the meaning of life.
Latest Post - What happens?
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FAQ

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Community FAQs & Tips

For questions and advice on how to get the most out of the forum.
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Hi! How's it going?

Welcome to the Community.

Settle in and get comfy, we'd love to see you get involved!

We have a guide to get you started and get you one step closer to that helpful answer.

Remember, this forum is for community support so if you've an urgent problem and need to speak with us directly please contact us.

Announcements

Commonwealth Games 2014 logo

It's going to be a busy time for Glasgow and whilst we're working hard to ensure our service runs smoothly during the Games, there may be some occasions beyond our control where road closures or high traffic volumes in Glasgow delay our engineers or couriers.

If we think you might be affected you will have received a postcard in the mail to explain in a little more detail. Please bear with us during this period. In the meantime, have a great Games.

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