Virgin Media Help & Support Forum

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Getting Started

Hints and tips and everything you might need to know to get started in the Community.
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News

Announcements and updates from Virgin Media & the community.
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Community Natter

For all off-topic community conversations and friendly chat, from what was on the TV last night to the meaning of life.
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Tech Chatter

Questions and chat about computers, tablets, digital devices and wearable tech. Ask for help and share your knowledge here.
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Broadband

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Quickstart

Need help getting new equipment installed or configured? Ask the community here.
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Set up

Ask the community for help with any connection or equipment queries.
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Speed

Want to get the best out of your broadband speed? Ask the community here.
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Up to 152Mb

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Wireless & Networking

Need a hand with your wireless connection or your router setup? Ask for help here.
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Gaming

Share advice and talk about all the latest games.
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Email, Cloud and Webspace

Get tips on using our Email service, VM Cloud, and Virgin Media webspace.
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Internet Security

Stay safe online. Talk about your firewall, anti-virus and anti-spyware protection, WebSafe and our F-Secure security products.
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Broadband Down Your Phone Line

Get help, hints and tips for National broadband down your phone line.
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TV

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TiVo

Help & support for Virgin Media TV powered by TiVo®
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TV on the go

Talk about our TV Anywhere service and ask for help from the community.
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TV

All about our Digital TV services.
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Mobile

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Mobile

For all queries about your mobile service from Virgin Media.
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Phone

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Landline

Got a question about your Virgin Phone line or our SmartCall app? Ask it here.
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Switched On Families

Chat with parents just like you about how to manage the big issues when it comes to your kids and the web. From toddlers to teens, the issues change as your kids get older so choose the description that matches your child best.
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General

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Other Queries

For any other Virgin Media related queries not covered by the rest of the forum. Note that we're unable to deal with any individual billing or account queries on the forums.
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Hi! How's it going?

Welcome to the community.

Settle in and get comfy, we'd love to see you get involved!

We have a guide to get you started and get you one step closer to that helpful answer.

Remember, this forum is for community support so if you've an urgent problem and need to speak with us directly please contact us.

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