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Community Activity

Resolved! Porting my BT landline number to Virgin

Hi.  Looking to port my BT landline number to Virgin with whom I already have a landline phone.  Rang BT twice and told Virgin have to grab the number.  Rang Virgin and told get BT to do it.  Online form on Virgin website says enter your Universal Ac...

Fsaman10 by Joining in
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  • 18 replies
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Upstream Levels Check

I have had 2 engineer visits recently to try and correct intermittent wifi. None of which have worked  I keep being disconnected and having to pin hole reset 1-2 times a day. Are these levels OK 

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AJ400 by Just joined
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New wifi Pod fan noise and hot to the touch

Received a new wifi Pod a few weeks ago and have noticed it's making noises like an internal fan running...so much so, I have to turn it off when going to sleep due to it being in the bedroom (it's also warm/hot) to the touch) - is this normal? 

Dazzla80 by Joining in
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Laptop says connected but no internet

When trying to connect grandsons Chromebook to my wifi, it says connected but no Internet. Tried all I can think off, still to no joy, any help would be much appreciated, as we are disabled so it is hard. We are using hub 3 and m350. Thanks in advanc...

Trevh by On our wavelength
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  • 0 replies
  • 0 kudos

Resolved! Virgin on the ridiculous.

I have been with Virgin Media since early March, my broadband has been up and running since 13th March, and that is when the problems started. As part of the package I asked for my number with BT be ported to Virgin, and after three port requests it ...

Alanj_49 by Joining in
  • 260 Views
  • 6 replies
  • 0 kudos

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