Welcome to our Help & Support forum. This is where you can get help from our forum community, share your experiences and your own answers.

This forum is for community based support. If you’ve got a problem with one of our services and need to talk to us directly or it's an urgent problem, please contact us.

Forums
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Announcements

The latest forum news and announcements.
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Broadband

(8 Items)
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Up to 30Mb - Speed

Problem with your broadband speed? Ask the community for help here.
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Up to 30Mb - Setup, Equipment & Connection

Ask the community for help with your connection or equipment problems.
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Up to 60Mb - Speed

Problem with your broadband speed? Ask the community for help here.
Latest Post - Re: Again.
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Up to 60Mb - Setup, Equipment & Connection

Ask the community for help with your connection or equipment problems.
Latest Post - Re: SH Config
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Up to 120Mb - Speed

Problem with your broadband speed? Ask the community for help here.
22655
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Up to 120Mb - Setup, Equipment & Connection

Ask the community for help with your connection or equipment problems.
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Broadband down your phone line

Get help, hints and tips for National broadband down your phone line.
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Wireless & Networking

Need a hand with your wireless connection or your router setup? Ask for help here.
42458

TV

(3 Items)
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TV

All about our Digital TV services.
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TiVo

Help & support for Virgin Media TV powered by TiVo
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TV Anywhere

Talk about our new TV Anywhere service and ask for help from the community.
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Phone

(2 Items)
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Landline

Got a question about your Virgin Phone line? Ask it here.
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Mobile

If you’ve got a mobile or mobile broadband from Virgin Media, here’s where to talk about it
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Email

Get tips on using our email service.
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Backup & Storage

Find out about using our online backup and storage.
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Internet security

Want to keep your private details safe? Find out about your firewall, virus and spy-ware protection with Virgin Media Security.
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Web space

Help with using Virgin's webspace to build your own website.
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Other Queries

For any other Virgin Media related queries not covered by the rest of the forum. Note that we're unable to deal with any individual billing or account queries on the forums.
Latest Post - Re: News servers
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General

(2 Items)
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Computers & Gaming

Gaming or computer problem? Ask for help and share your knowledge here.
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Chatter

For all off topic conversations, from what was on the TV last night to the meaning of life.
3414

FAQ

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Community FAQs & Tips

For questions and advice on how to get the most out of the forum.
Latest Post - Virgin Superhub & IEEE
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Hi! How's it going?

Welcome to the Community.

Settle in and get comfortable, we'd love to see you get involved!

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