Help & Support Forum

Check your service statusCable National
Ask a question
Forums
Title Posts
There are no unread messages in this message board

Getting Started

Everything you might need to know to get started in the community.
Latest Post - Meet The Superusers
8
There are no unread messages in this message board

News

Announcements and updates from Virgin Media & the community.
22

Broadband

(9 Items)
Title Posts
There are no unread messages in this message board

Up to 30Mb - Speed

Problem with your broadband speed? Ask the community for help here.
39743
There are no unread messages in this message board

Up to 30Mb - Setup, Equipment & Connection

Ask the community for help with your connection or equipment problems.
184724
There are no unread messages in this message board

Up to 60Mb - Speed

Problem with your broadband speed? Ask the community for help here.
41216
There are no unread messages in this message board

Up to 60Mb - Setup, Equipment & Connection

Ask the community for help with your connection or equipment problems.
Latest Post - Re: Should I upgrade?
142660
There are no unread messages in this message board

Up to 120Mb - Speed

Problem with your broadband speed? Ask the community for help here.
Latest Post - Re: Rubbish !
44748
There are no unread messages in this message board

Up to 120Mb - Setup, Equipment & Connection

Ask the community for help with your connection or equipment problems.
57416
There are no unread messages in this message board

Broadband Down Your Phone Line

Get help, hints and tips for National broadband down your phone line.
23386
There are no unread messages in this message board

Wireless & Networking

Need a hand with your wireless connection or your router setup? Ask for help here.
62389
There are no unread messages in this message board

Up to 152Mb

12899

TV

(3 Items)
Title Posts
There are no unread messages in this message board

TV

All about our Digital TV services.
113674
There are no unread messages in this message board

TiVo

Help & support for Virgin Media TV powered by TiVo
Latest Post - Re: TiVo box not working
102730
There are no unread messages in this message board

TV Anywhere

Talk about our new TV Anywhere service and ask for help from the community.
14856

Phone

(2 Items)
Title Posts
There are no unread messages in this message board

Landline

Got a question about your Virgin Phone line or our SmartCall app? Ask it here.
Latest Post - Re: Free Calls
65708
There are no unread messages in this message board

Mobile

For all queries about your mobile service from Virgin Media.
26582
Title Posts
There are no unread messages in this message board

Switched On Families

Chat with parents just like you about how to manage the big issues when it comes to your kids and the web. From toddlers to teens, the issues change as your kids get older so choose the description that matches your child best.
308
Title Posts
There are no unread messages in this message board

Email

Get tips on using our email service.
72205
There are no unread messages in this message board

Virgin Media Cloud

Find out more about Cloud. The safe and secure way to sync, share and store your files.
632
There are no unread messages in this message board

Internet Security

Want to keep your private details safe? Find out about your firewall, virus and spy-ware protection with Virgin Media Security.
Latest Post - Websafe Not Blocking
16312
There are no unread messages in this message board

Webspace

Help with using Virgin's webspace to build your own website.
11141
There are no unread messages in this message board

Other Queries

For any other Virgin Media related queries not covered by the rest of the forum. Note that we're unable to deal with any individual billing or account queries on the forums.
39999

General

(3 Items)
Title Posts
There are no unread messages in this message board

Gaming

Share advice and talk about all the latest games.
11702
There are no unread messages in this message board

Computers & Hardware

Problem with your computer? Ask for help and share your knowledge here.
6699
There are no unread messages in this message board

Chatter

For all off topic conversations, from what was on the TV last night to the meaning of life.
2547

FAQ

(1 Item)
Title Posts
There are no unread messages in this message board

Community FAQs & Tips

For questions and advice on how to get the most out of the forum.
666
Hi! How's it going?

Welcome to the community.

Settle in and get comfy, we'd love to see you get involved!

We have a guide to get you started and get you one step closer to that helpful answer.

Remember, this forum is for community support so if you've an urgent problem and need to speak with us directly please contact us.

Helpful Users This Month
User Accepted Solutions Count
46
22
20
18
15
Kudoed Users This Month
User Kudos Count
110
72
32
32
30
Users Online
Currently online: 4 members 86 guests
Please welcome our newest community members: