Help & Support Forum

Check your service statusCable National
Searching for something?
Forums
Title Posts
There are no unread messages in this message board

Getting Started

Everything you might need to know to get started in the community.
Latest Post - Meet The Superusers
8
There are no unread messages in this message board

News

Announcements and updates from Virgin Media & the community.
19

Broadband

(9 Items)
Title Posts
There are no unread messages in this message board

Up to 30Mb - Speed

Problem with your broadband speed? Ask the community for help here.
37751
There are no unread messages in this message board

Up to 30Mb - Setup, Equipment & Connection

Ask the community for help with your connection or equipment problems.
183346
There are no unread messages in this message board

Up to 60Mb - Speed

Problem with your broadband speed? Ask the community for help here.
38751
There are no unread messages in this message board

Up to 60Mb - Setup, Equipment & Connection

Ask the community for help with your connection or equipment problems.
140803
There are no unread messages in this message board

Up to 120Mb - Speed

Problem with your broadband speed? Ask the community for help here.
42483
There are no unread messages in this message board

Up to 120Mb - Setup, Equipment & Connection

Ask the community for help with your connection or equipment problems.
55619
There are no unread messages in this message board

Broadband Down Your Phone Line

Get help, hints and tips for National broadband down your phone line.
23039
There are no unread messages in this message board

Wireless & Networking

Need a hand with your wireless connection or your router setup? Ask for help here.
59305
There are no unread messages in this message board

Up to 152Mb

7868

TV

(3 Items)
Title Posts
There are no unread messages in this message board

TV

All about our Digital TV services.
Latest Post - Re: An honourable woman
110653
There are no unread messages in this message board

TiVo

Help & support for Virgin Media TV powered by TiVo
98071
There are no unread messages in this message board

TV Anywhere

Talk about our new TV Anywhere service and ask for help from the community.
11896

Phone

(2 Items)
Title Posts
There are no unread messages in this message board

Landline

Got a question about your Virgin Phone line or our SmartCall app? Ask it here.
Latest Post - Re: no landline phone
64136
There are no unread messages in this message board

Mobile

For all queries about your mobile service from Virgin Media.
22008
Title Posts
There are no unread messages in this message board

About This Forum & Announcements

Chat with parents just like you about how to manage the big issues when it comes to your kids and the web. From toddlers to teens, the issues change as your kids get older so choose the description that matches your child best.
288
Title Posts
There are no unread messages in this message board

Email

Get tips on using our email service.
68812
There are no unread messages in this message board

Virgin Media Cloud

Find out more about Cloud. The safe and secure way to sync, share and store your files.
539
There are no unread messages in this message board

Internet Security

Want to keep your private details safe? Find out about your firewall, virus and spy-ware protection with Virgin Media Security.
Latest Post - Re: wifi password
15800
There are no unread messages in this message board

Webspace

Help with using Virgin's webspace to build your own website.
10766
There are no unread messages in this message board

Other Queries

For any other Virgin Media related queries not covered by the rest of the forum. Note that we're unable to deal with any individual billing or account queries on the forums.
37460

General

(3 Items)
Title Posts
There are no unread messages in this message board

Gaming

Share advice and talk about all the latest games.
11195
There are no unread messages in this message board

Computers & Hardware

Problem with your computer? Ask for help and share your knowledge here.
Latest Post - Re: unblock ports
6420
There are no unread messages in this message board

Chatter

For all off topic conversations, from what was on the TV last night to the meaning of life.
2065

FAQ

(1 Item)
Title Posts
There are no unread messages in this message board

Community FAQs & Tips

For questions and advice on how to get the most out of the forum.
587
Hi! How's it going?

Welcome to the Community.

Settle in and get comfy, we'd love to see you get involved!

We have a guide to get you started and get you one step closer to that helpful answer.

Remember, this forum is for community support so if you've an urgent problem and need to speak with us directly please contact us.

Announcements

Commonwealth Games 2014 logo

It's going to be a busy time for Glasgow and whilst we're working hard to ensure our service runs smoothly during the Games, there may be some occasions beyond our control where road closures or high traffic volumes in Glasgow delay our engineers or couriers.

If we think you might be affected you will have received a postcard in the mail to explain in a little more detail. Please bear with us during this period. In the meantime, have a great Games.

Helpful Users This Month
User Accepted Solutions Count
57
22
21
13
13
Kudoed Users This Month
User Kudos Count
105
38
35
31
30
Users Online
Currently online: 4 members 968 guests
Please welcome our newest community members: