QuickStart, set up and connections
Installing and configuring your kit
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Forum Posts

Broadband pre intall

Hi after some advice I have my installation set for next week in the property I’m moving into but I need a pre install doing according to and email the only issue I have is i don’t get the keys until the day before my installation and would need to g...

Scarzy87 by Just joined
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  • 1 replies
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Reviewed and renewed broadband

I reviewed and altered my broadband package to get it cheaper and I have the receipt from the 28th feb, does anyone know when this new package actually starts because it’s been two weeks and still nothing, my old contract ends in a week or so so I’m ...

QuickStart Installation Issues

Ordered a QuickStart Router on 2/3/24 with the preferred delivery date of 5/3/24. Have heard nothing since receiving the pre-contract documents email, and have no account number to sign in with. Rang 0800 052 1734 to try and cancel the order as I wou...

CStock00 by Joining in
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  • 2 replies
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hub 5x power supply

hello, I need to to get a new power adaptor for the hub 5 x, i phone up last week and they guy on the phone said he ordered the item for me, but it arrived today and he ordered the wrong cable, just wondering if anyone can help me get the correct cab...

Resolved! Moving Router

Hi there, I'm a new poster so apologies if this is the wrong forum for this enquiry.I'm looking to have my router moved from an upstairs bedroom to downstairs and was wondering how to go about this?Thanks in advance for any help that can be provided