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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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Webmail - forbidden - AppPassword Reset

I, as do many others in this forum regularly suffer from the webmail lockout issue which also prevents the sending of email via POP3 clients suck as Outlook. As other posts highlight, to resolve this issue you have to reset your app password and also...

Outlook e-mail error (0x800CCC1A) :

Was working fine until yesterday but now getting the following error message when I try to send an email from Outlook using my virginmedia.com account Task 'Bernard - Sending' reported error (0x800CCC1A) : 'Your server does not support the connection...

Secondary account gone plus bitcoin threat/hack?

HiI'm hoping someone can helplast year I was able to access my secondary email account via webmail & computer.  I received info from virgin about setting app password which I did.  Since then I have been unable to access it but still receiving email ...

Resolved! I would like my old NTLWORLD email addresses deleting please

I have 3 old ntlworld email addresses that I would like deleting please. They are not linked to my current Virginmedia account so can't do it there. I have tried to log into the old account but my password does not work. 

Nektar by Tuning in
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Can’t send emails

I am having problems with my Virginmedia emails. 5 days ago I did not receive any new emails. I ‘phoned the tech team who then ‘phoned back a few days later and can now receive emails.However I cannot send any. Please could this be resolved as I do n...

C13 by Just joined
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Issues with Outlook e-mail error (0x800CCC1A)

Like many users here I too am now having issues with this, nothing has changed my end to cause such a thing.Monday the 15th April was the last day I was able to receive e-mails on my client.I use Outlook 2007 and Windows 7, Nothing change my end, no ...

Mark26 by Tuning in
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Emails not sending since since Sunday 21st April

Hi there,Since yesterday I have not been able to send emails via Outlook 2007 on my windows 7 laptop. The webmail and mobile/apps are working fine. The error says Sending' reported error (0x800CCC1A) : 'Your server does not support the connection enc...

dlenn by Tuning in
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  • 5 replies
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Lost access to emails, showing error (Code: DEF01)

Hi,I have lost access to my email account that I have had for 20+ years.I was looking to improve the security by changing my password however when I tried to do so it was insisting I change my sign in email address.After setting the new sign in email...

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Resolved! Can receive but not send emails

We have used ntlworld.com email addresses for many years- generally without any real problems.However a couple of days ago we discovered that we could receive, but not send, emails.Anything we want to send just goes to the Outbox on the sending devic...

craibh by On our wavelength
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Need to get access to old blue yonder email id

Hi I'm trying to help a friend/colleague.She was originally with blue yonder and is still with virgin media as ISP.  Until about 2 years ago she used her blue yonder email account.  She then set up a gmail account and stopped using the blue yonder id...

oldmike by Joining in
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