Hi @chloemorrison60,
Welcome to our Community Forums! Thank you for your first post and query! We're here to help. 😊
I've taken a look at our systems and I can see that your broadband Hub is having some issues connecting to our systems. I'll be happy to look into this further for you and see what I can do to help.
I'll send you a Private Message to confirm a few details, so please keep an eye out for an envelope at the top right corner of your Forum page. I'll be in touch soon.
Thank you!
