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V6

For all V6 box & service questions

851 Posts

TiVo

For all TiVo service and TiVo box questions

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TV on the go

For Virgin TV Go, TV Control, and other mobile TV apps

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Activity in TV

TV still not connected

I just moved house on 15 March & took my Virgin package with me (Now live in London)A chap came on the 16th and activated the internet, but refused to do anything with the TV as "it was not his remit".  I don't know why as I've had broadband + TV wit...

Parsloes by Dialled in
  • 39 Views
  • 2 replies
  • 0 kudos

New order not showing

At present have broadband , account says I can add mixit tv for an extra £5.00 amonth ,placed an order on 10th received new contract via email immediately, went onto account today and there are no open orders showing called Virgin to be told no such ...

sadman1 by Tuning in
  • 99 Views
  • 2 replies
  • 0 kudos

Resolved! Don't like the 360 box

Hi, Just got the 360 box after my V6 box died after many years of great service. Does anybody agree that the 360 user interface, especially the channel guide is terrible?I have asked for a V6 box back, they can keep the 360, just awaiting a reply on ...

Audio Description missing from drop down menu on Film 4

When using the TV Go app on PC, film 4 audio description is on.  Audio Description is missing from the drop down menu. It has only a subtitles switch and so AD cannot be switched off.  It is set off in global settings.  The same applies for both chro...

Resolved! Can’t Play Recordings on Second Box

When I try to play a recording on the second box I get the following message; “Virgin TV1 is offline, or not connecting. Turn it on to watch your recordings”.I have tried various combinations of rebooting the boxes, and I can play recordings on box 2...

GuyMal by On our wavelength
  • 1989 Views
  • 13 replies
  • 0 kudos

My review of Stream

Hello,Just an update on my original post. I’ve had Stream for a few days now, so I’ve had a chance to give it a test drive.For background, I have an Apple TV 4K box and have been happily streaming with this for a while now. Last year I also had Sky S...

fibrejay by On our wavelength
  • 536 Views
  • 4 replies
  • 2 kudos

360 TV remote no longer able to control TV volume.

I can re-pair with the 360 box, going through the steps it mutes, increase and decreases volume, but when out of the settings menu watching a program, the volume control no longer works controlling my Hisense TV again.I have a second 360 box used in ...