Have been trying to order a New Hub / Adapter for the Phone Changeover as instructed by e-mail but cannot get through via phone call. My cut-off date for ordering is next week. Any other way of ordering except by phoning?
Good afternoonWe are having problems with our landline. Incoming calls are cut off after a few rings, but ongoing calls seem to work OK.Any thoughts?Thanks
Friday afternoon we became aware that our VM landline wasn't working, it had been earlier in the day. the phone is plugged into a VM wall socket. The phone display shows check phone line, there is no dial tone, cannot make or receive calls. According...
After digital switchover I found call waiting was activated and I wanted to deactivate it. It deactivated ok but when I called the busy landline from my Virgin(o2) mobile, the mobile just beeped and then cut off. I reported this and after much hassle...
Landline has been dead for a couple of weeks, may have been longer but that's when we first noticed! Presumed we would get a letter/email about the switchover but haven't received anything yet. Is there some where to see when it will happen and to ge...
I’ve changed the landline to now run via the adapter in the VM Hub as instructed. Rebooted the Hub a number of times but there’s no dial tone. No home phone service for two weeks and the VM website has very little info about how to solve this issue. ...
Our phone is currently showing the message "check your phone line". There are no known issues showing for our area I have checked. Help is needed
Hi,I am arranging moving house for somebody and we are looking at the Big Bundle package.Re: landline telephones. How do this fit into this? Do they plug into the router? Does the router speak to them wirelessly? Do they work down the old BT tw...
My Landline is not working, called Virgin Media first thing. I was promised an engineers visit within 4 hours as i am classed as a priority customer and i am still waiting. Any one out there had the same problem?
Have just rung Grattan catalogue customer services didnt get through on hold for ten minutes, put the phone down then worried that I might be charged as on the grattan site it says this call may be chargeable dependant on your telephone service. help...
