POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hello, the external junction box and wiring from the ground are now exposed and damaged how do I go about getting it replaced or fixed ?
My WiFi connections have all been constantly dropping every 30 seconds or so. I have to disconnect and reconnect every time to get it back, menaing I have to toggle wifi multiple times just to do a google search. I've had 3 technician visits, the fir...
Hi all, I had my Hub 3 set so my WiFi was off (not modem mode) so my mesh network did everything, I was under the impression that the ethernet connections in the back of the hub wouldn't work if in modem mode hence turn off WiFi. Anyhoo I believe the...
Hi. I have had a hub 5 installed and it works fine on its own providing wifi and a signal to my TV and alarm system by ethernet cat 6. However my network of two Deco X50-POEs don't receive any internet signal except for a moment when the main deco re...
Posted this on Volt accidentally will repost this here.Hello, a few months ago we upgraded our wifi to Virgin Media's 1.1gbps internet, everything was running smoothly until recently where we've noticed that the internet keeps crashing/dropping conne...
I live in a 1 bed flat and the internet in my bedroom is constantly dropping frequently. I’ve run the scan and it says my wifi is fine but the speed shows as significantly lower than it is in the living room where the hub is.
Hi,New to the forum but been with Virgin for a couple of years now. Never had an issue and great service.Long story short. Due to move in a couple of weeks into a new build. Both OpenReach and Virgin Media boxes on the side of the house; OpenReach si...
Please help before I scream!Going round in circles on the app and website and have been cut off by an automated phone system.I have one pod already and it helped my wifi speed, but it's still patchy in places. Can't seem to access any chat function t...
Helloi have the same issue with WiFi pod - how do I swap out please?
I had a HUB 5 fitted recently, it appears the WPS button doesnt work , i cant get remote printing via my mobile. i could before the hub 5 was fitted, do i need a different hub or another engineer visit ?thanks
