POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I have been having issues with drop outs.When I goto run the network diagnostics on the router, its hits 11% and then logs me out of the router.why is the diagnostics tool failing?
Hey, guys! I recently switched to Virgin Media. Around early September, I jumped from BT's 68mbps max and went to Virgin M500. The first month was GREAT. No issues whatsoever. Internet working perfectly fine. But as soon as that month was up, my WiFi...
Unfortunately when I search for my router I cannot find it on my ps5. The location of router is fine, and the Wi-Fi works well with all other devices anywhere in the house.when I scan for networks on the ps5 my router does not show up. I’ve turned it...
Long story short had virgin media for a year now 350mps package first 3-4 months 100-150 mps. Not quite 350 but then again not to low for me to complain cant expect all the 350 mps all the time. not using wifi , have Ethernet cable plugged in No othe...
Hi Folks. Hoping others may have had the same issue and can advise how to progress. Like many others, I'm still annoyed that VM attempted to increase prices, despite agreeing to a contract with us until x period of time. I feel sorry for those that d...
HeyaIs there really no way to change DNS provider on the hub5?I work with some eks clusters which have their own subdomain under amazon, and anything i try to do with them times out.It works on my mobile data, so i know its not an issue with my local...
In the app I did a scan of my main rooms. In my bedroom the app rated it poor with a 4mb download zero upload. In my kitchen it was rated fair with a 5mb download and zero upload. Yet still not offered option to order pods. [MOD EDIT: Edited for ...
Was promised 2 wifi pods when I renewed my contract which never arrived. Used the live chat which said to order through the app. The app always fails when testing hub speed so can't order that way either.Is there another way without ringing? Thanks
I just installed the VM last week, and when I try to run the home scan, it will say "Oops! Something went wrong", i am keep trying for a few days but no luck.
hi I was sent then new hub 6 out as I had one of the old hubs do I need to return my old hub and if so how as I haven't been given any stickers or return address ? don't want to just leave it or throw it as heard you can be charged ? any help appreci...
