Recent DiscussionsHub 5 dropping signal Hi, Had the 1gig service for a couple of months now and it was okay for a few weeks in the beginning, but since then it will drop several times a day. We had an engineer out last Monday and he fixe...internet keep drop off my internet since last week, keep drop off some time totally off and automatically works again, I reboot so many time my router but issue not resolved Dns Is anyone else having issues with virgin dns? Try getting on sites like toolstation and it comes up bad gateway. I turn off wifi use phone connection and works first time. Use a vpn it works but ju...Hub5 keeps disconnecting Hi over the past few months the internet keeps randomly dropping iv had an engineer over to fix it but what ever they did it didnt work could any one have a look thanks 3.0 Downstream channels Chan...Unacceptable amount of disconnecting and bad connection For months now, my connection is constantly dropping or is very spotty and my upload speed, which I need, has become none existent. I've already has 2 engineer visits out, one who didn't even know ...Constant high packet loss, also none existent upload speeds. Had 3 engineers out. I'm getting constant packet loss, which I think is why my upload speed is none existent (1000/100 package) I work from home and need the upload just as much as I need the download. 3 engineers later...HUB 4 connection/reboot issues Anyone having problems with HUB 4? Had the same router for some years so probs about ready for a replacement but during the night the internet went down, don't know if my end or VM but all equipment ...Packet Loss… Ants Possibly Ruined Coaxial Cable I’m getting consistent packet loss that is intermittently losing connection on live services such as streaming services and games. I’ve looked under the hatch were the coaxial cable comes to the hou...VM Connect app reset I've just moved house. I moved my router to my new home so everything looks the same to my devices. I have the VM Connect app on my phone with all the readings of my old home on it but I want to remo...Free upgrade from Hub 3 to Hub 5 please Hello VM Forum Team. I understand from a recent VM press release that VM has begun to upgrade those of us with Hub 3s and 4s to the Hub 5 without charge. Assuming there are no additional contractua...
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