Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
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Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Wifi hub 3

I've bought a hub 3 self start and I've tried connecting it and it has its own special circle connection which the house doesn't have. We need an engineer to come and install one but I can't seem to find where I can do this on the website. Any help w...

HRumbles by Joining in
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  • 1 replies
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Wifi Drops Out

Hi, I have been having issues with my wifi dropping out for quite a while now. Most evenings after 8pm my tablet and my wifes ipad experience frequent dropping of the internet. Restarting the tablets or restarting the hub sorts it for a while but it ...

Peelde by Joining in
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  • 6 replies
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Resolved! Wifi network showing "Saved" but won't connect

Ona Lenovo Tab 11 Plus. After one of Virgin's numerous recent internet issues this tablet is unable to connect to the home WIFI. All other mobiles and tech connect as normal. I haven't had to do anything, as usual, when the internet came back on all ...

How to order Wi-Fi Pods

Hi,looking to order Wi-Fi Pod for our home not sure where or how this can be done. Can anyone advise please? We’ve ran several scans using the app of our home. Outside of the living room (where the hub is situated) Wi-Fi connection and speeds drop of...

JakeMcC by Joining in
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  • 2 replies
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Resolved! Not Happy - poor internet

We have had poor internet since Virgin had problems about a week ago (early April 2023) wifi connections for smaller devices like a phone isn’t too bad but still noticeably slower then normal, laptops are slow which has been awful for working from ho...

Tenda MW12 & hub 3

Hi folks, hope you can help before I tear my hair out About 15 months ago I installed a Tenda MW12 mesh system onto my virgin hub 3, putting the hub into modem mode. All ran wonderfully until Tuesday this week when I noticed the internet was dropping...

markyboy72 by On our wavelength
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Splitting 2g and 5g

Ok, am trying here after having a 'mare both on the phone and on twitter with VM in the hope of a resolution.When VM had it's issues earlier this week UK-wide I rang VM to re-negotiate my contract whilst reporting the issues (was always going to ring...

charscot by Dialled in
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  • 28 replies
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Resolved! should be 380G but only 1.7G

I've just reinstalled Win 7 and found it only got 1.7G, not 380G so I disconnected the modem & PC waited 1 min then reconnected  ALL GREAT but I only got 10G, so I tried again, same thing, So here I am wanting, to see if there is anything I have over...

ron101 by On our wavelength
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  • 14 replies
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Hive camera - not connecting to Hub 5

Good morning I've just had virgin media installed this week but now I can't get my Hive camera to link up to it it's not finding my network when searching it's the hub 5 I have any help greatly appreciated      [MOD EDIT: Subject title changed for cl...