Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Work secure VPN performance issues
Hi,I'm currently having performance issues with my work secure VPN. When connected there is horrible lag and constant disconnections.I had the same issue for some time earlier in the year, which seemed to be resolved after a router reboot. I've carri...
unable to connect
why can’t i connect to my hub to make changes on the virgin media connect app
Hub 3 red light
My hub 3 has had a red light on the bottom for a couple of months now...it works fine and have done numerous resets. Its well ventilated but warm not hot...should i worry?
Cancelling due to internet dropping out
How do I cancel? Frustrated as I’ve just recently had VM installed.Connection drops out regularly & that is even through an Ethernet connection.Supposed to be 1Gb get no where near that speed not even 500!Really disappointed!!
Gone away form
Hi,I have registered with vm and waiting for my broadband package. I have just received the email : “a gone away form has been received”. I really hope it won’t delay my delivery as I really need broadband urgently. Thank you in advance for your answ...
Wifi Blackspots
Hi, Recently joined VM after struggling with S*y for 18 months. I currently have the 1gb Volt package, but am getting nowhere near this. Even using the Samknows site, I get roughly 500-550mbs.In some rooms I get 100-150, I rang and spoke with VM Cust...
Home printer and Ring door cam can't see or connect to new Hub4 router
Hey Folks, I have the new Hub 4 printer, however, my home printer and my ring door cam can't see the network when I am trying to connect them to the router. Any ideas? I've read elsewhere this might be a problem between 2.4 & 5hgz but the previous ro...
New Virgin Hub 5 and NetGear router help
Hey everyone I received a new Virgin Hub 5 today, I’d previously had the 3 I think? I had an Ethernet cable running from the Virgin Hub to my NetGear AX1800 WiFi 6 Router upstairs in the middle bedroom. So I swapped over the hub today and it connecte...
Accessing Hotstar platform
I have problem with streaming hotstar contents, It shows that the IP is outside the UK. What to do now?
Resolved! Constant red power light on Hub 3.0
Hi all,I have a solid red power light on my Hub 3.0. I have followed all the possible steps to rectify this, but nothing that I have found will change it. Wi-fi works with no problem, the house phone (wired to the hub) works ok, TV box connects, but ...
