Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
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Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Resolved! Couldn't make it up wi fi

At my wit's end today.Woke up this morning to no WiFi and very slow ethernet speeds.12 devices all disconnected. Managed to get through to some guy in India who told me to connect to,god knows why as I told him the pc was a wired connection,h...

How to order wifi pods through VM Connect

Hi,I have called VM and they have told me to improve my wifi at home, as it cuts out quite a lot in a couple rooms, run the tests in the VM Connect app. If my speeds are below 30mbps on devices then I should be able to order through the app as per th...

Kishanr by Joining in
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Wi-Fi pods won’t connect

Hello all, I’ve placed multiple requests for the js exact issue - my pod used to connect intermittently and now not at all - no amount of rebooting or restarting seems to help - and of course it’s impossible to get through to VM customer assistance I...

khayyaam by Joining in
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WiFi Pods - one is whistling / whirring

Owing to poor WiFi, I have been using two Pods for many months now and they are brilliant.  One is upstairs and one is downstairs.However, a few weeks ago, one of them started making a high pitched whistling and whirring noise.  The other one is comp...

No broadband in SE10

Hello, we’ve had no broadband all night - seems to have fizzled out about 9pm last night. After checking status on VM app which continually said “no problems in SE10 it now says there are broadband issues. That’s hours of non service availability Doe...

Access Denied on Hub 3.0

For the last 2 days, I have been unable to connect to the WiFi or via Ethernet beyond accessing the network page. The router currently has a white light and no other lights but regularly cycles between green light and green flashing lights for the ot...

Red light on my hub

Hi all. I've a solid red light on my hub.I've done a full reset as per what other responses to this problem is and it won't go back to white.Can anyone tell me.the best course of action for a replacement is?

WiFi Calling failing after a week of uptime Hub 5

I've been a VM customer for 3 years and recently upgraded to a Hub 5 from a Hub 3.WiFi calling on my iPhone disables itself after a week or so of uptime.I had no wifi calling issues on the previous hub.If I restart the hub, then WiFi calling works no...

berg1 by Joining in
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VM Hub 3 showing solid red light

My Hub 3 is showing a solid red light. I've tried reconnecting all the wires and done a hard reset using the pin hole, but this hasn't helped. It's in router mode and less than a year old. Reading other posts, this sounds like an overheating issue an...