Networking and WiFi
For queries with home networking and all things WiFi
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Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
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Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
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  • 15 replies
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Huge constant packet loss

Link to BMQ: https://www.thinkbroadband.com/broadband/monitoring/quality/share/590a943f51b38170c396a0001d85e9198c...Started on the 02/09/2023 and has continued on. I live in Farnborough. However, a friend who lives nearby and also is with virgin medi...

kcaj41 by Joining in
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Resolved! Hub5 & WIFI Calling

HiI have recently been upgraded to a hub5 and am facing the same problems as everyone else with regards to WIFI calling and VPN Access. This only effects IPhones for wifi calling and from what I can gather on the forums seems to be because of IPSEC p...

Gig1 / Hub 5 constant drop outs requiring a restart

Since Thursday last week I've been experiencing constant internet drop outs that end up requiring a router restart. This didn't happen previously on my 500mb line/Hub 4 setup. It doesn't matter if I'm connected via ethernet or wireless, the whole con...

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rdj96 by Joining in
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Resolved! Relocating a WiFi Pod to another address

I have two Virgin Media (VM) accounts. One for me and another for my children who are now all adults. I've decided not to use the Pod I was allocated and instead use it in the property my kids occupy. I've already got a Pod for that location but need...

WiFi Pod management

Is it possible to see what is connected to a WiFi Pod? Even better, is it possible to choose what is connected to a WiFi Pod?I can see the WiFi Pod in the Connect app, and I can see 1 item is connected to it, but I can't see what it is. Ideally I'd l...

My ring doorbell 5 is showing weak Wi-Fi signal

My ring doorbell 5 is showing weak Wi-Fi signal, I’ve had no issues with it for ages, coincidentally I’ve just changed my package with virgin and upgraded a few things but not the Wi-Fi? I’ve done everything it says on the ring website etc to no gain...

Daniejj by Tuning in
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Hub 5 won't connect to V^ box

Hi I was upgraded to a HUB 5 it for what ever reason when live at midnight to day so I had a hub for all working fine I switch over the the to the new hub 5 wifi is working and seem to be just as fast but the V6 box will not connect to it by the cabl...

JimDB by Joining in
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  • 2 replies
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broken hub and others

i get hub with loose bits inside. Also, I don't get welcome letter with info which is necessary to sing up online. Why is so difficult catch up with customer service. 

Internet Disconnected

After having problems with the standard hub 4 router I replaced it with 3 x Deco X60 It has been working like a dream for months now...Yesterday afternoon I had a disconnection for the first time which lasted 10 minutesToday I am now in the middle of...

alex2511 by On our wavelength
  • 227 Views
  • 2 replies
  • 0 kudos